Our goal is to offer you the best shipping options, no matter where you live in Canada and
the United States. We promise that we provide the very highest levels of responsiveness to
you at all times. The time frame for order delivery is divided into two parts:
• Processing time: Order verification, tailoring, quality check and packaging. All orders are
sent for dispatch within 48 hours after the order is placed.
• Shipping time: This refers to the time it takes for items to be shipped from our warehouse
to the destination. After processing and leaving the warehouse, items usually take between 7
and 14 days to arrive at their destination but can take longer from time to time.