Returns

Unfortunately, perishable goods such as food, cannot be returned. However, if you are completely dissatisfied with your item please contact us and we will be happy to refund or replace the item.

Non-perishable items can be returned within 30 days of purchase in its original, unopened and unused packaging. Items that are openend and/or used cannot be returned. Buyer is responsible for return shipping fee. Once item has been shipped back and it has been inspected the refund will be processed. Please contact hello@aslanchai.com for returns. 

Refunds

If you haven’t received a refund yet, contact your credit card company and bank as it may take several days before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at:

hello@aslanchai.com